fbpx
Log in

Retail Rocket science blog: Customer Retention

How to Ensure a Seamless Experience and Increase Customer Retention: The Subtleties of Cross-Channel Communication
306 Views

90% of users, on average, use three devices a day to complete a task. Therefore, ensuring a seamless shopping experience and a consistent communication strategy across all channels are the main challenges facing marketing today. Let’s see below how to create cross-channel communications to achieve this and get the most out of your business.  What […]

Read more
306 Views
Churn Rate features: why customers leave you and how to avoid it
358 Views

A 5% increase in Retention Rate delivers over 25% in revenue growth, according to a report by the consulting firm Bain & Company Inc. The reason? Because over time, loyal customers usually spend more and become the brand’s advocates, recommending it to friends and acquaintances.  The Churn Rate is an indicator of customer loss. As […]

Read more
358 Views

This website only uses its own cookies for technical purposes; it does not collect or transfer the users' personal data without their consent.

However, the website contains links to third-party websites with privacy policies that you can decide whether or not to accept when you access them.